The Knowledge Base

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A knowledge base is a centralized repository of information and data that an organization uses to store, manage, and share knowledge and expertise among its employees, customers, and partners. It is designed to capture and store knowledge in a structured format that can be easily accessed, searched, and shared.

A knowledge base serves several important functions in an organization, including:

  1. Centralizing Information: A knowledge base brings together important information and data from various sources and presents it in a single location, making it easier for employees to find and access relevant information quickly.
  2. Enhancing Productivity: By providing employees with quick access to the information they need, a knowledge base can help reduce the time and effort required to perform tasks, leading to improved productivity and efficiency.
  3. Facilitating Decision Making: By providing access to relevant and up-to-date information, a knowledge base can help decision-makers make better, more informed decisions.

Overall, a knowledge base can help organizations to better manage and leverage their intellectual capital, leading to improved productivity, enhanced innovation, and better customer satisfaction.

Viewing the Knowledge Base

  1. Navigate to
  2. Click “RESOURCES”
  3. Click “Knowledge Base”
  4. Click on a Topic
  5. Click on a Subject within the Topic

Adding a Subject to the Knowledge Base

  1. Navigate to
  2. Click “RESOURCES”
  3. Click “Knowledge Base”
  4. Click “Add New Topic”
  5. Enter a Topic name.
  6. Click “Subjects”
  7. Click “Add New Subject”
  8. Click the “Set Title Here…” field.
  9. Enter a Subject Title.
  10. Click the “Edit Name Here…” field.
  11. You can begin writing your Subject content here.
  12. Click “Send for Approval”.
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The Knowledge Base

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